Wi-Fi Troubleshooting: Guilty until Proven Innocent

WizShark: A picture is worth a thousand packets

More often than not, when things don’t work as they should, Wi-Fi is the obvious scapegoat even though the problems aren’t necessarily Wi-Fi specific.

In fact, I’ve come to expect this “guilty until proven innocent” rational. My job is to investigate, get to the root of the problem, and then propose a plan of action to remedy the situation. Such is the life of a troubleshooting Jedi! There’s never a dull moment, something is always happening.   Read more

Wireless Field Day: Are you ready for Lucky Number 7?

Wireless Field Day 7

Wireless Field Day 7 (#WFD7) is just around the corner and AirTight Networks is pumped about being in the vendor line-up. This is our third WFD and certainly won’t be our last.

You won’t want to miss our session which takes place on Wednesday, August 6 from 13:30-15:30 (Pacific time). Most vendor presentations – including ours – are streamed live at TechFieldDay.com

Can’t make it for the live session? Keep calm and view video recordings of our presentations at your convenience.   Read more

WizShark Brings Collaboration to Troubleshooting

Wizshark

AirTight offered early beta access to WizShark, our visual WiFi troubleshooting tool in cloud, and since then it has been a fun ride for the team. It was heartening to see a number of WiFi professionals taking interest in the tool and appreciating its graphical representation of packet captures. Of course, the positive feedback was accompanied with, as expected, feature requests!

Apart from graphical representation, we also want to empower collaboration and reporting using this tool. Hey, when people work on tools in cloud, this is expected already, right? Starting on this path, we have added capability for seamless collaboration for team troubleshooting.   Read more

Packet Capture with AP Radios – What’s Under the Hood?

Figure 1: Default Hardware and Driver Modes

Wireless packet capture has always been important to Wi-Fi professionals and support engineers for resolving network problems. With the diversity of wireless clients that is already around and which is only expected to grow with the Internet of Things (IoT), packet capture capabilities will continue to be critical. Wireless packet capture can be facilitated in… Read More

WizShark Beta: Visual Wi-Fi Troubleshooting in the Cloud

Interested in WizShark? Request a private beta account.

WizShark is changing Wi-Fi troubleshooting for the better. This tool is now open for private beta; contact us to join. At Interop in Las Vegas, a Wireless Field Day delegate and all around wireless guru George Stefanick presented “The Wireless Engineer’s Essential Toolkit” and covered everything you could need to properly deploy, maintain, and troubleshoot… Read More

Network troubleshooting in distributed Wi-Fi environments

Star of honor

Wi-Fi is installed after everything else in the network is already set up – switches, routers, servers, firewalls, VPNs etc. Naturally, customers rely on their Wi-Fi solution provider to alleviate any network problems that arise during the Wi-Fi deployments, even though the problems are not necessarily Wi-Fi specific. Network issues aren’t something new in any… Read More